Appropriate Skills for the Interview Process

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Q1) Relationship: Demonstrate appropriate skills and the development of the worker/client relations. How you conveyed warm, unconditional positive respect? How you demonstrated relating to the clients feelings, with in her story?

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My client was multi-lingual which implied that she could speak more than one language which I learned from his own confession by asking which language I was comfortable with and I replied, English. One of the basic interviewing skills that I used was accurately identifying my clients feelings. Skillfully, I listened carefully to my clients argument. Subsequently, I realized that my client was bad tempered when I sought clarification on her point of argument. Through assertion of my interest in the topic, I was able to establish a good environment upon which my client could respond. Initially, I asked her to take a moment of imagination of a real life situation based on self-reflection of an event in life that has ever left her wondering what ideals are best for a cosmopolitan society. Through this prompting question, my clients mood rejuvenated his mood again.

Besides, the question also opened up a room for dialogue that preceded a deeper inquiry into the topic matter. Self-centered questions often bar individuals inquest to knowledge (Rosenthal, 2005). I avoided self-centered questions. This was based on the findings that she was bad tempered which could be otherwise a major barrier to my inquiry. I noted that the patient was relatively conservative especially on matters on self-reflection and issues pertaining to her immediate family. By understanding my clients subjective world, the patient could communicate not only her immediate relatives issues but accounts of her own life experiences though superficially but comprehensively.

Q2) Describe your demonstration of full informed consent? Highlight areas omitted and areas for improvement?

First, I prompted my client to respond by asking them to express their understanding of the subject matter or any implication that she thought it had on real life situations. However, due to the promptness of these questions, I let my clients understand that my inquiry was based on free will and none of her responses could be subject to undue critic provided it was based on individual perception or review of real life observations. Through this approach, I was able to create a suitable environment for mutual exchanges between me and my client. Subsequently, I inquired from the client about her expectations for the interview as far as the informed consent is concerned. With this calculated inquiry, I was able to create an atmosphere for generating self-less response based on free-will. I informed my client on the possible publishing of the outcomes of our interview in future.

However, I failed to consider checking information preference list of my client which is important in understanding a clients current situation (Schiff, 2013). Undertaking an observer communication checklist was critical in accessing comprehensive review of her condition.

Besides, I felt like some of my inquiries were so intimate and particularly overlooking my clients privacy based on the fact that the outcomes of our interview would be published in future under the consent of my client. This was perhaps the reason it was hard to engage my client at some point though it never hampered the overall success of our interview.

Q3) What Micro Skills did You demonstrate, from those taught to date? And discuss skill omitted, and areas of improvement?

Micro skills: I inquired into my clients personal experience. In particular, I summarized my patients response to make a coherent review of her experience and perceptions towards matters of interest. I used note taking skills to highlight some of the key inferences from my clients responses. Besides, I listened carefully particularly on issues of self-reflection as my client presented a personal account of individual experiences. However, I failed to articulate the main purpose of our interview to my clients based on fear of her bad temper character. This could have been essential to preparing my client for effective response and engagement. Besides, from the onset, I noted my clients bad temper. As a result, this prevented me from making direct inferences or inquiries which could be very essential to understanding my topic of discussion.

Overall impression:

The entire interview was a major success as I was able to accomplish at least 95 percent of my objectives as laid down in the interview checklist. Interview checklist is an important tool of evaluating the intended accomplishment of an inquiry (Kinicki & Kreitner, 2009). Besides, I was able to maintain my clients mood besides subjecting them to a happier mood prompting them to provide mode information beyond the scope of my inquiry. Both my client and I were comfortable with the outcomes of our interview. Both my client and I enjoyed the whole interview process.


Rosenthal, H. (2005). Before you see your first client: 55 things counselors, therapists, andhuman service workers need to know. New York: Brunner-Routledge.

Schiff, L. R. (2013). Informed consent: Information production and ideology. Lanham, Md:Scarecrow Press.

Kinicki, A., & Kreitner, R. (2009). Organizational behavior: Key concepts, skills & bestpractices. Boston: McGraw-Hill Irwin.

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