Professional Profile of Information Technology Consultant

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Seasoned Information Technology consultant offering 20 years experience in Oracle ERP transformation projects. Worked in a range of Oracle ERP implementation consulting positions with the big four consulting firms. Equipped with in-depth knowledge in ERP business processes that support diverse industries. Strong ability to see ERP functional or technical gaps and easily recommend improvements or build new processes. Worked directly with project stakeholders and executive sponsors. Applied exceptional leadership skills to remove obstacles and resolve conflicts.

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Experienced with large complex implementation programs/projects that provided industry tailored Oracle EBS R12.2.4 business solutions in the areas of HCM, Financials, Procure-to-Pay, Advanced Procurement solutions, Material handling and logistics, Enterprise Asset Management, Project cost control, Hyperion and integrations with other non-Oracle vertical solutions in the Medical, Retail and hospitality sectors. These streamlined solutions were delivered in a centralized manner to the holding organization through a team of project managers, change managers, Project Management Office and system integrators. Provided cross-functional leadership to consultants coming from different cultural background that represents a snapshot of our globe.

Solid practical knowledge in executing large Oracle ERP transformation programs and projects. Certified PMP and PMI-RMP. Managed the life cycle (initiate, plan, execute, control, close), activities with stakeholders coming from different department and developed risk management plan that was very well scaled to the overall project management activities.

Provided problem solving and communication facilitation sessions among the stakeholders and recommended practical solutions to C level management. Developed and coached consultants through effective supervision and training. Conducted annual performance reviews, contributed to their overall performance feedback and retaining talented individuals.

Extensive in-depth industry knowledge as it relates to their unique operational processes. Heavily contributed to business development activities (i.e. RFP responses and proposal development). Managed multiple projects collocated at a single and multiple client sites.

Professional Experience

Dec, 2009 Dec-2015: BT Business Solutions as Oracle EBS Program Manager

Managed Oracle EBS implementation for a large holding organization that has multiple business divisions across the Middle East. Developed comprehensive project management plan for each of the sub-projects that included business users readiness assessment, change impact assessment, hardware platform readiness, external technical resources readiness, internal stakeholders communication plan and the roadmap for external quality monitoring teams.

Implementation scope included Oracle Financials, Procure-To-Pay, HCM, SCM, EAM, Projects and Hyperion. On a daily basis, coordinated with the project teams and maintained progress report that included risk status, issues and the major process gaps identified in each area by the consultants. As part of the governance,

Held bi-weekly project status meetings with the steering committee to highlight overall progress made in each area of the project and the major issues that need their immediate attention. This provides steering committee an opportunity to assess if the project is achieving desired benefits.

Conducted business process validation sessions with the stakeholders from each division in-order to confirm their satisfaction levels with the status of their requirements and at the same time recommended best business practices in their industry for the gaps that were identified in their existing processes.

Conducted application testing validation sessions with the stakeholders to confirm their satisfaction with the application testing results and also seek their approval to move on to the next planned activities of the project.

June, 2008 Nov-2009: ERP Project Manager with National Express in Canada & US

Managed and coordinated the implementation of INV., PO and EAM modules across 85 sites in the US and Canada. Organized meetings and requirement gathering sessions at each of those locations. Documented requirements and recommended the appropriate configurations.

Nov, 2003 May, 2008: Deloitte Inc. in Canada & US & Western Europe

Role: Iberia SWAT team Functional Team Lead

Acted as functional team lead for a large European SWAT team that resolves Project implementation issues for GL, AR and AP. SWAT responsibilities include; gather GL consolidation requirements and build consolidation strategy, instance configuration management, functional specification development for RICE objects, data migration support and resolving other functional issues recorded in the issue log. My specific focus was to assist Spain and Portugal users in the identification, assessment and resolution of GL, AR and AP implementation issues.

Role: Advanced procurement functional Lead

Gathered end user business requirements, developed solution design and configured the Oracle Advanced procurement applications. Identified gaps and conducted testing scenarios for iProcurement, Sourcing, iSupplier and contracting modules. Review of existing procure-to-pay modules like AP, PO, inventory and Project accounting. Personalized iProcurement pages, developed training materials and conducted end user training for 75 employees. Provided three months support after go live. I have also acted as Interim IT Manager for this company.

Role: Manufacturing and Distribution Consultant

Developed Oracle application Implementation Plan, Documented Business Requirements, Developed Business Solution Design, Identified Application Gaps, and Recommended Gap Resolutions. Trained Users and developed Post Go live Support. Acted as a Material Distribution Functional Lead for INV, WIP and Costing Module. Supported the financials and manufacturing/distribution users after go-live.

Role: Inventory, WIP and Costing Functional Lead

Built a complete proof of concept for a manufacturing client by using actual client data to simulate the most difficult business scenarios of their business processes including cost elements for raw materials and labor overheads. The client decided to purchase Oracle applications and products after they got satisfied with the proof of concept.

Role: Financials Functional Lead

Implemented Oracle financial modules: GL, AP, FA, CE and I-expense. Gathered business requirement, Developed future state, solution design and test strategy for the financial modules. Developed functional specification for bank interfaces and custom reports. In the same environment developed training strategy for financial modules: GL, AP, FA, CE and I-expense. Develop conversion strategy for all the modules. Develop solution design for AP, I-expense and Cash management.

May, 2000 - Sept-2003 with Cap Gemini Ernst & Young (Senior Functional Consultant)

Role: Senior Functional Consultant

Acted as a functional lead for a team of ten users that were responsible for the upgrade of release 11i. Performed quick workshops to the core users on the new application features that will enhance their current business processes in the new upgrade environment. Demonstrated the functionality of self-service web-application, i.e. iprocurement, isupplier portal and Iexpense.

July, 1998-Dec, 1999 Oracle Corporation Canada

Role: Senior Principal Consultant

Built a complete proof of concept for a manufacturing client by using their actual operational data to simulate their most difficult business scenarios in their industry. Client was fully satisfied with the demonstrated ERP solution and decided to pursue with the implementation project with us a s system integrator.

July, 1997-July, 1998 Russell Metals

Role: Application Support Manager

- create and maintain user access, responsibilities and application menus in the system administration module;

- train end users on their functional responsibilities in the financial modules;

- analyze and recommend the required test, development and production database sizes for the application;

- analyze the impact of software releases/upgrades on the production.


- B.Sc., in Computer Science, from K.A.A. University, Jeddah, Saudi Arabia;

- Post Graduate Certificate in Project Management from Toronto, Canada;

- PMP Certified;

- PMI-RMP Certified;

- Oracle Implementation Certified Professional (OCP);

- Oracle Unified Methodology (OUM) level 3 certification;

- PgMP Certification Candidate.

Canadian Citizen

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