Training is part of HR management, among other HR activity like compensation and selection process. The role of Human Resource Management department of an organization is to improve workplace discipline of staff knowledge and skills that will create an increased job performance in the industry. So as to implement a better training technique, the training team should be aware of the cons and pros and the reliability of each training technique or method. Evaluation and determination of the models of training should also be considered in the creation of a good training program that can able to enforce workplace discipline. Training is the process that offers employees with the skills and knowledge required within the systems set by management (Noe, 2010).
Training cycleThe training cycle that most Human Resource Management uses in the hotel industry is as below:First Phase: Documentation of the Training Wants and Needs This first stage of the training cycle that identifies workplace training needs. When the needs are noted, it is at this stage that the audience that needs training are also identified. The stage also determines the extent of the training program. And evaluation of the impacts of the training programs is noted in this stage. This stage helps those that seek training to identify the reasons for training and the expected outcomes.Second Phase: Designing of Training Solutions to the problemsThis stage is concerned with planning, development and design process of the workplace discipline training programs. The stage is developed in a way to ensure that training is organized in a systematic and consistent manner. The training covers both faces to face learning as well as e-learning.Third Phase: Provision of Training Solutions At this point in training makes sure that the training takes the right workplace discipline to the people that need it (Noe, 2010).It gives the leaners a chance to comprehend and learn. This includes choosing in the most appropriate manner to manage the training programs. It also helps the employees to take advantage of the training techniques available to enhance their workplace discipline.
Importance of Employee TrainingThe current challenges and changes that take place in the working environment has contributed to the competitive nature of businesses. In addition, it has also prepared organizations to compete effectively as well as prepare for future obstacles in workplace discipline. Due to these changes such as technological changes caused by globalization (Myers & Sadaghiani, 2010). The current workforce calls for advanced training so that it could keep with the existing trend; it calls for better skills that are helpful to the employees. The demand for international competition in the hotel industry offers quality customer service training. This is one of the ways to respond to the increasing customer needs and demands. In addition, for these organizations to keep with the increasing competition, it has been recommended that role training should be streamlined towards organization workplace discipline objectivity and success. Likewise, companies in the hotel industry provide training to employees for better output. In addition, they are trained to better their performance by upgrading changes in methods in their career.
Advantages of employees training and development for teams as well as individuals.
Training is a key factor in HR management. The main welfares of training for individuals and team in organizations are as follows: Training assists in the increase of knowledge and skills among employee in the productivity and performance of career objectives. A trained employee is self-motivated hence able to undertake his/her role with care and confidence (Noe, 2010). When an employee is well-trained, limited supervision is required. Trained employee will be able to save time and knows how to use equipment. Thus, training helps in economic operations. Training helps employees a number of ways. Employee can garner the skills and knowledge needed for them hence provide a feeling of confidence.
Benefits of training to Labour Unions Less than 10% of all the workplace discipline training programs are evaluated based on their financial benefits to the organization there are implemented. The image changes amid the companies that are dedicated to their training programs and process. Generally, many organizations have been noted by ASTD for their use of technology and innovation training programs measure at all levels in training. Training and development offer organizations various benefits such as increase in productivity, customer satisfaction, and employees job satisfaction. After training and development, employee are offered with the needed skills and knowledge needed for them. They are able to share the learned skills and knowledge to the customers via better customer services. Nevertheless, this literature will be reviewed in the following areas: benefits associated with the performance of the organizations as well as other benefits.
Benefits for the employeeBenefits that employees recognize and increase their job satisfaction is a very important factor in Human Resource Management. When training takes place, the employee are shown how work takes place, how to handle the work and the kind of roles they ought to play in the workplace to increase its productivity. This makes them understand they work better as well as to undertake their work in the best way possible for their success in their careers. After systemizing the training process, the employee will be able to know the important parts of their jobs roles and the information, skills and knowledge needed in their Jobs. The employee will career knowledge and skills.
Myers, K. K., & Sadaghiani, K. (2010). Millennials in the workplace: A communication perspective on millennials organizational relationships and performance. Journal of Business and Psychology, 25(2), 225-238.
Noe, R. A. (2010). Employee training and development. McGraw-Hill/Irwin.
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